Privacy Policy

1. Privacy Commitment

At Wega Rugs (wega-rugs.com), safeguarding your privacy and personal data is a foundational priority. This Privacy Policy describes how we collect, handle, and protect your information when visiting or purchasing from our platform.

2. Information We Collect

• Contact & Shipping Data: Full name, phone number, physical address, and governorate required for accurate parcel delivery.
• Transaction Data: Items ordered, order history, and fulfillment status.
• Technical Data: IP address, device type, and essential cookies for optimal website performance.

3. Purpose of Processing

• Fulfilling and packing your orders and coordinating with verified courier services.
• Providing order tracking notifications and customer care updates via phone/WhatsApp.
• Assisting you with after-sales support and product inquiries.

4. Data Confidentiality & Security

We never sell, rent, or trade your personal information to third parties. All network transmissions are securely encrypted using standard 256-bit SSL protocols to ensure highest data protection.

5. Customer Rights & Inquiries

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our privacy team at wega.rugs@gmail.com or on WhatsApp at +20 102 883 6754.